Trupanion Privacy Policy

Effective January 1, 2017

Applicable to all U.S. states (excluding California), Washington D.C. and Puerto Rico

Read more about the Trupanion Privacy Policy

For Canada Residents:

Effective February 1, 2021 Applicable to Canada

Read more about the Trupanion Privacy Policy Canada

For California Residents:

Effective January 1, 2020 Applicable to the state of California

California privacy notice - PDF download

California privacy opt out - PDF download

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© copyrightyear Trupanion. All Rights Reserved. Trupanion is a registered trademark owned by Trupanion, Inc.
Policies vary by province and are subject to applicable waiting periods, deductibles, co-insurance/payout percentage, and exclusions such as pre-existing conditions. Certain coverage or treatment may require the purchase of additional riders. Products, discounts, and rates are subject to change. See the full policy for full terms and conditions of coverage.

Trupanion is a registered trademark owned by Trupanion, Inc. Trupanion policies are underwritten by American Pet Insurance Company or ZPIC Insurance Company in the United States, and sold and administered by Trupanion Managers USA, Inc., 6100 4th Ave S, Seattle, WA 98108, (CA license No. 0G22803, NPN 9588590).  Trupanion policies are underwritten by Accelerant Insurance Company of Canada or GPIC Insurance Company, and sold and administered by Canada Pet Health Insurance Services, Inc. dba Trupanion, 309-1277 Lynn Valley Road, North Vancouver, BC, V7J 0A2, a registered damage insurance agency and claims adjuster in Quebec #603927. To verify your underwriter please consult the declarations page of your policy or contact us at 1.888.733.2685.

#1 in Canada based on 2022 NAPHIA data survey results of gross premiums.
Trupanion software required at the veterinary hospital with veterinarian-approved direct bill pay. Visit our website to see if your veterinary hospital accepts direct payment.
Veterinarians are not compensated for providing testimonials.
Trupanion claims data based on averages for real member claims and are intended as informative examples only. Treatment costs can vary greatly between pets and location.
30-Day Money-Back Guarantee not available if a claim has been paid within the first 30 days.

Breeder and Shelter Offers
Breeders and shelters are not compensated for providing this offer. This special offer is available for pets up to 14 years of age when activated anytime from 24 hours before until 24 hours after going home to their new family in the US and Canada. Terms and conditions apply. See the policy on our website.

Exam Day Offers
Veterinary staff are not compensated for providing this offer. This special offer is available for pets up to 14 years of age when activated within 24 hours following a veterinary examination. This offer is non-transferable. Limit one per pet. Offer programs vary based on where you live. Terms and conditions apply. See the policy on our website.
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