Real stories, real payments
paid their pet parents thousands in the process.
In the traditional cat medical insurance model, you pay the upfront costs of care on the day of treatment then file a claim with your provider. Then you have to wait for reimbursement, which can take days, weeks, or even months. Who has that kind of time?
That’s why we’re shaking things up with VetDirect Pay™ — we can pay veterinarians directly on the day of treatment, with 80% of direct payments made within 5 minutes! This means less waiting and less financial worry for you, allowing you to spend more time focused on your cat’s health and recovery.
See how Trupanion helped Snow
When Snow, a 6-month-old Siamese, experienced multiple bone fractures in an accident, she needed immediate veterinary care. Fortunately, her human had Trupanion to help!
Based on Snow's claims:
$6,737
Trupanion paid:
$5,806
Snow's parent paid:
$931
Total invoice based on a real member plan with 90% coverage on eligible costs and a $100 deductible applied. See our policy for full coverage details.
It’s easy to gravitate toward insurers that offer the lowest cat insurance rates, but take caution with this bait-and-switch. A cheap monthly price will likely increase and can come with a catch. Many cat insurance companies offer low premiums to start and then raise rates once you claim a condition — this can make it difficult to switch providers for a lower rate later on.
That’s why we design our cat medical insurance with the entire life of your feline in mind (yes, that’s all nine lives). As unpredictable as cats often are, we’re here to help keep their veterinary care costs as surprise-free as possible by covering everything from kittens eating plants they shouldn’t to elderly cats who’ve developed chronic conditions. And, unlike other cat insurance plans, Trupanion has no payout limits!